Personal sehr zuvorkommend, Qualität des Essens besser, als in sehr vielen Restaurants in Luxemburg

We had a reservation for a 30st birthday for 10 people. We had very little attention from the waitressing staff all evening long! The dinner (3 meals menu) took us nearly 4 hours. We ate the desert already after paying as fast as we could to leave, weren't even asked for and didn't even take any drinks/ coffee with it... When paying, the waiter apologized for the kitchen giving the food so slow (as they had other reservation of 20 people outside). However, the slow food service was the secondary problem. The main problem was that we had no attention of the waiters, we were sitting majority of the time with empty glasses. From ordering drinks to getting it - it took ages. Waiters were not coming to fill the wines, to ask if anything is needed... Basically, it was a fiesta of sitting at the table with empty glasses and empty bottles... I don't want to blame the waiter personally, I am sure he was busy. So, my conclusion is that they the restaurant was completely not prepared to have 20 people table + 10 people + others. Also, if you know, that the kitchen will be slow, let us know, be kind, ask if we need drinks, snacks, show attention... If the waiters were working properly on our table, our mood would have been better, we probably would have drank twice more wine (not it was just taking too long to get anything)... The food was really delicious, however all the guest were annoyed by the service, there was a lot of frustration and the day after the celebration we all were only discussing what a bad service it was... So, I have to say that I am a bit upset with the way my 30st birthday turned out. We appreciated that the hotel let us keep our gifts at the reception for few hours until we came to pick it up by car. I checked the bill after the party and we were 10 people while there were 11 menus I paid for in the receipt... Overall, the food is delicious but clearly a bigger party/ special even cannot be handled...

Attente de 40 minutes beaucoup trop longue entre l'entrée (qui a été servie avec un délai tout à fait correct) et le plat principal (qui est censé être un plat du jour). Ce qui impose une durée d'une bonne heure et 30 minutes pour déjeuner, sans compter les déplacements. C'est long (trop long) pour une pause de midi dans le cadre du travail. C'est dommage car l'ensemble du repas était excellent.

Excellent rapport qualité prix! Cuisine savoureuse, service irréprochable! À bientôt, nous reviendrons très prochainement.

We love the atmosphere. The service is very good. The wine list is disappointing- very expensive considering what you¿re getting. Food is well priced.

Délicieux, raffiné, copieux, menu BIB Gourmand recherché ... Bravo au chef

Réservation en ligne avec mention d¿un couvert sans gluten mais le personnel n¿a pas pris en compte ou n¿étai pas au courant, ce qui n¿est ps acceptable. On a attendu 15 minutes avant que le personnel nous demande si nous voulons quelque chose à boire. On nois a servi l¿entrée 90 minutes après notre arrivée. En résumé, personnel pas à la hauteur.